Zoheb Malik

• Drove traffic growth from 3.5k to 14.5k unique visitors per month (~314% increase) through comprehensive website rebranding, achieving daily averages of 100-200 unique visitors

• Multiplied qualified leads (200+) by implementing advanced property discovery features including search, filtering, favouriting, and direct agent contact tools

• Improved operational efficiency by enhancing CRM system with automated workflows, analytics dashboards, and integrated communication tools to reduce transaction delays

• Expanded brand reach and marketing capabilities through automated cross-platform social media distribution and comprehensive analytics features

• Architected scalable full-stack system using ReactTS, Firebase, SCSS, Vite, and RESTful APIs with Cloudflare Pages and Workers deployment for 99% uptime and optimized load times

• Developed modern admin panel with tiered permissions, reducing content update time by 75% and streamlining team workflows

• Implemented inquiry handling system with email routing and internal messaging tools to enable seamless customer-agent interactions

• Achieved consistent traffic growth of 15-30 daily unique visitors (~600 monthly) through property browsing, search filtering, and inquiry form features

• Enabled online booking conversions and eliminated manual processes by developing a comprehensive property management website

• Centralized client and property data management, improving operational efficiency through custom CRM with automated workflow triggers

• Enhanced customer satisfaction by streamlining booking coordination and agent communication with inquiry routing and user feedback analytics

• Developed responsive, cross-browser compatible frontend platform using React and TypeScript for seamless mobile and desktop experiences

• Implemented secure, scalable infrastructure with Firebase, RESTful APIs, SCSS, and Cloudflare Tunnels for rapid hosting and reliable performance

• Achieved 30% monthly increase in qualified leads through "Sell My Car" initiative with advanced validation and optimized user journeys

• Improved conversion rates by 20% through streamlined service booking processes and enhanced user experience

• Raised Google search rankings from pages 3-5 to 1-2, multiplying organic visibility through Web Presenter tool with dynamic metadata and structured markup

• Reduced support requests and increased session duration by developing comprehensive Make/Model Overview pages with improved data structuring

• Improved operational efficiency by implementing Content Hub Tool, cutting publishing time and enabling real-time updates across 200+ dealership websites

• Increased verified customer feedback month-over-month through automated testimonials platform with sentiment analysis across all touchpoints

• Saved ~15 hours weekly and accelerated feature delivery through AI-driven workflows, securing leadership approval for automation initiatives

• Selected by Head of Development to onboard new team members by explaining legacy and new CRM systems, processes, and documentation, ensuring smooth knowledge transfer and quick integration

• Architected service booking platform using React/TypeScript with real-time availability checking, payment integration, and automated confirmation workflows

• Transitioned platform to React/TypeScript with Vite-based build system, reducing build times through hot module replacement for faster development

• Developed Web Presenter tool with dynamic meta tag generation and structured data markup for improved SEO performance

• Optimized website performance through responsive SCSS/CSS components, code splitting, lazy loading, and image optimization for enhanced Core Web Vitals

• Delivered 18 months of zero downtime across hundreds of dealer websites through proactive monitoring and automated CI/CD pipelines

• Integrated AI tools (GitHub Copilot, Cursor IDE) for automated code suggestions, reviews, and error detection to accelerate development